MAPFRE Middlesea has launched a new, customer-centric website, in line with MAPFRE group.
The new website offers easier and quicker access to essential information with a clear division between different categories of information and customer services.
Boasting a modern and colourful design, the website makes it easier to distinguish between products designed for individuals and those designed for businesses. As with the previous website, customers have the option to renew their insurance online or get a quote for a product they are interested in. The website provides detailed information about each insurance product offered and answers Frequently Asked Questions (FAQs).
The website provides step-by-step instructions on how to open up claim, a contact form as well as general information about MAPFRE Middlesea and the MAPFRE group. The website will be automatically updated with news about the company as well as its products and services.
Customers can also learn more about the Insure and Save scheme, which rewards loyal customers with discounts from up to 130 different outlets, which include restaurants and pubs and outlets selling household goods, clothing, electronic equipment and more.
The change in website is in line with the branding the company went through last year when it changed its corporate name to MAPFRE Middlesea. MAPFRE is currently in the process of implementing synergetic websites for all operators in 49 different countries, each personalised for the particular market in the country. The main objective is to have a consistent image and be a recognised brand on the internet.
The website can be accessed through www.middlesea.com and is compatible with mobile devices.