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Travel Insurance - FAQs

Travel Insurance

FAQs Travel Insurance

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The answer is no. Any claims arising of or in connection with Coronavirus Disease (COVID-19), Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) and any mutation or variation of SARS-CoV-2 are not covered by the policy.
This means that you cannot make a claim, if for example, you fall ill with COVID-19 (or any other pandemic illness) at home and have to cancel your trip or you contract coronavirus whilst abroad and need medical treatment. There is also no cover if the person you were meant to be staying with abroad is self-isolating due to COVID-19, and you no longer have anywhere to stay and hence have to cancel your trip. There is also no cover if you were denied boarding at the airport because you have symptoms of COVID-19 or you decide to cancel your trip out of fear because of the rising cases of COVID-19. There are other situations not mentioned above but related to these diseases which are also not covered by the policy.

Travel insurance will cover any expenses incurred should travel be interrupted before it starts or during the trip.  If a family member gets ill or suffers serious illness, the policy covers your expenses to travel back home.  If you need to cancel the trip because you are called by official agencies of the state, and you’re obliged to be somewhere else, than the insurance company will also cover the payment of costs incurred.  The insurance will also cover the loss of a luggage and personal belongings, including valuables, sports equipment and musical instruments.



As soon as you pay for your trip, whether partially or in full, you should purchase travel insurance. In this way, you will be protected in case you need to cancel or postpone your trip due to one of the covered reasons in the policy e.g. death of a close relative(s).

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