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Main Tasks: 
  • To take incoming calls from internal and external clients including intermediaries
  • Dealing with personal lines claim enquiries, with a main focus on home related products 
  • Opening and registration of new claims on internal systems
  • Handling of claims which entails initial registration of claims, appoint assessor, read assessors report; make decision on claim up to payment of claim within authority limit vested in the role.
  • Updating of claim reserves
  • Making sure any claims are handled in a timely manner
  • Liaising with internal and external clients including intermediaries
 
Education, Qualification & Certification:
 
Minimum of secondary level of education, preferably in hold of a Diploma in Insurance as per The Chartered Insurance Institute (UK) or close to the achievement of this level in the near future
 
 
Technical knowledge 
 
  • Knowledge and experience of the insurance industry (minimum 3 years’ experience) in the areas related to personal lines products
  • Sound knowledge of Insurance principles
  • Strong IT skills – Word, Excel, PowerPoint
  • MMS IT systems (Insight, Tronweb, Insfocus etc)
  • Ability to monitor quality control
  • Client relationship skills
  • Ability to influence and negotiate
  • Ready to work under pressure with minimum supervision 
  • Energetic, positive and outgoing 
 
Language:

 
Excellent verbal and written communication skills in Maltese and English
 
Previous Professional Experience:
 
Work experience related to Personal Lines Claims would be considered an asset.
 
Applicants are kindly requested to send an updated CV to HR Department, hr@middlesea.com.

Main Tasks: 
 
• Drafting and issuing of policy documentation;
• Processing of endorsements, declarations, amendments and cancellations;
• Assist the Issuing Team with the renewal process;
• Assist Supervisor / Head of Unit with any work as required.
 
Technical knowledge 
 
• Oral and written communication
• Problem solving and decision making
• Initiative
• Analysis and interpretation
• Teamwork
• Adaptability
• Interpersonal effectiveness
• Computer skills (Microsoft Applications etc)
 
Education, Qualification & Certification:
 
• Minimum of secondary level of education;
• Preference will be given to applicants with MCAST Advanced Diploma in Insurance, CII qualification, University Degree or higher.
 
Language:
 
Maltese : Level : Excellent
English : Level : Excellent
Spanish : Level : any level is considered an asset
 
Applicants are kindly requested to send an updated CV to HR Department, hr@middlesea.com.

Main Tasks: 
 
• Delivery of high quality support service to all Commercial Units;
• Technical analysis, underwriting and rating of business proposals including preparation and issuing of quotations;
• Drafting of policy documentation;
• Working with Tronweb;
• Assist Head of Unit with any work as required.
 
 
Education, Qualification & Certification:
 
• Minimum of secondary level of education;
• Preference will be given to applicants with MCAST Advanced Diploma in Insurance, CII qualification, University Degree or higher.
 
Technical knowledge 
 
• Adequate oral and written communication
• Problem solving and decision making
• Initiative
• Analysis and interpretation
• Teamwork
• Adaptability
• Interpersonal effectiveness
• Computer skills (Microsoft Applications, etc.)
• Operational systems at MAPFRE Middlesea (Tronweb / SIRA / Insfocus)
 
 
Language:
 
• Maltese Level: Excellent
• English Level: Excellent
• Spanish Level: Considered an asset
 
Applicants are kindly requested to send an updated CV to HR Department, hr@middlesea.com.
 
 
 
 

 
Main Tasks: 
 
• Executing internal audit work within set time frames, maintaining adequate documentation and providing assistance in the compilation of audit work programmes;
• Examining the efficiency and effectiveness of Group operations including non-financial cycles;
• Mapping systems, identifying weaknesses and providing efficient business recommendations to improve upon existing internal corporate governance structures and internal control procedures within the Group;
• Reporting to his/her senior and assisting in the execution of the Internal Audit Plan;
• Performing other related duties as assigned to support the work of the Internal Audit Unit.
 
Education, Qualification & Certification:
 
• A recognised University Degree or equivalent;
• Work experience in accounting, mathematical or statistical fields preferably within the financial services industry will be considered as an asset.
 
Technical Knowledge & Skills:
 
• Knowledge of Insurance and/or Financial Services;
• Knowledge of Accounting with a background in IFRS’s;
• A person who is professional, assertive, innovative, creative and must possess good oral and written communication skills and good interpersonal skills;
• Able to work on own initiative, handle unrelated, non-routine jobs and must be IT literate;
• Able to interpret the results of numerical analysis;
• Able to apply data analysis and data modelling techniques, based upon a detailed understanding of business processes.
 
Language :

• English                     Level:    excellent
• Maltese                     Level:    excellent 
• Spanish/Portuguese:         Level:    (considered an asset)
 
Overall Purpose
 
The internal audit officer will be responsible to perform professional audit work in line with the International Standards of Internal Auditing and the Internal Audit Charter to provide value added services to MAPFRE Middlesea plc, MAPFRE MSV Life plc and other related group companies.
 
Those interested can forward their CV to hr@middlesea.com by not later than 15th November, 2018. 
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